Help Center Description
Learn the basics of using our marketplace
Manage your account settings and profile
How to purchase and download products
Information about payments, invoices, and refunds
Get help with technical issues
Understand license types and usage rights
Learn about security features and privacy settings
How to Create a Support TicketNeed help? Create a support ticket and we'll assist you.Steps:Go to SupportClick "Create Ticket"Select category and priorityDescribe your issueAttach files if neededSubmi...
How to Create an AccountCreating an account is simple and takes just a few minutes.Steps:Click the "Sign Up" button in the headerEnter your name, email, and passwordVerify your email addressComplete y...
Understanding License TypesRegular LicenseFor single end product used by you or your client.Extended LicenseFor products sold to multiple clients or used in a product for sale.Please read the full lic...
How to Request a RefundWe offer a 14-day money-back guarantee.Steps:Go to "My Purchases"Find the orderClick "Request Refund"Provide a reasonSubmit your requestRefunds are processed within 5-7 business...
Enabling Two-Factor AuthenticationAdd an extra layer of security to your account.Steps:Go to Security SettingsClick "Enable 2FA"Scan the QR code with your authenticator appEnter the verification codeS...
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